As we have seen in the news, major retailers and institutions continue to be victims of card compromises and breaches. A card compromise means that credit/debit card information may have been obtained by unauthorized individuals. Sun National Bank works continuously with our monitoring services to determine the scope of each compromise, and if there are any impacts to Sun National Bank’s debit card holders. From time to time, we may proactively contact our customers if we believe that their debit card information has been compromised.
While the possibility of a card being used fraudulently is relatively low, we recognize the inconvenience that our customers may face when this happens. Potentially-compromised information usually includes the card number and expiration date. Sun National Bank monitors your ATM and debit card transactions for potentially fraudulent activity. We may contact you directly to confirm the legitimacy of your transactions if we suspect fraudulent ATM or debit card activity.
We encourage all of our customers to continually keep a close eye for any suspicious or unauthorized activity involving your Sun National Bank debit card. You can these steps to protect your information:
With the ever-growing number of phishing email, text and telephone scams, we also want to remind you that Sun National Bank will never ask you to provide your user name, password, Social Security number, account number, Personal Identification Numbers, credit or debit/ATM card information through an unsolicited email, text, or telephone request. To report a suspicious email, text, or telephone call requesting account information that you suspect was not initiated by Sun National Bank, please email us at firstname.lastname@example.org, or contact us at 800.786.9066.