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ATM & Debit Card Transaction Monitoring

 

Recently, Sun National Bank has been made aware of data compromises at several major retailers. A card compromise means that credit/debit card information may have been obtained by unauthorized individuals. The Bank continues to work closely with our monitoring services to determine the scope of each compromise, and if there are any impacts to Sun National Bank’s debit card holders. From time to time, we may proactively contact our customers if we believe that their debit card information has been compromised.

While the possibility of a card being used fraudulently is relatively low, we recognize the inconvenience that our customers may face when this happens. Potentially-compromised information usually includes the card number and expiration date.  Sun National Bank monitors your ATM and debit card transactions for potentially fraudulent activity. We may contact you directly to confirm the legitimacy of your transactions if we suspect fraudulent ATM or debit card activity. We encourage all of our customers to continually keep a close eye for any suspicious or unauthorized activity involving your Sun National Bank debit card.  You can these steps to protect your information:

  • Contact us before you travel out of state in order to avoid interruptions with the use of your card.
  • Keep us informed of your correct phone number and address at all times.
  • Review your accounts online, as well as your monthly statements for any unusual activity.
  • If you suspect fraudulent or unauthorized activity on an account, please contact Sun National Bank immediately at 800.786.9066, or visit your local branch.


With the ever-growing number of phishing email, text and telephone scams, we also want to remind you that Sun National Bank will never ask you to provide your user name, password, Social Security number, account number, Personal Identification Numbers, credit or debit/ATM card information through an unsolicited email, text, or telephone request. To report a suspicious email, text, or telephone call requesting account information that you suspect was not initiated by Sun National Bank, please email us at csr@sunnb.com, or contact us at 800.786.9066.